Terms of Service

Coral Recruitment Solutions Pty. Ltd.  – Terms of Service

Section 1: Client Employers

Parties

These Terms of Service are between Coral Recruitment Solutions Pty. Ltd. (ACN 614 224 225)

(Coral Recruitment Solutions Pty. Ltd./we/us/our) and the Client Employer (you/your) and specify the Terms upon which Coral Recruitment Solutions Pty. Ltd. will provide services to you. Should new Terms of Service be issued, these will be provided to you in writing or issued on the homepage of www.coralrecruit.com.au.

Acceptance of the Terms of Service

You will be taken to have accepted these Terms of Service once you have made a booking with us via the website/e-mail/telephone.

Payment

  • As the client employer, you agree to pay for the package or service upfront. The amounts payable are clearly stated on the website and are exclusive of GST. The total cost of the recruitment will be the package amount, plus any additional service fee selected when booking plus GST.
  • Further services may be purchased at a cost agreed with you, but work will not commence, until the amount payable has been paid in full and receipted by us.
  • All transactions are processed in Australian dollars.

The Service

Coral Recruitment Solutions Pty. Ltd. provides a recruitment service to client employers. The scope of the service will vary dependent on the inclusions selected in each package purchased. The service cannot contain a guarantee to be able to source a suitable candidate in all instances, due to a range of factors, including but not limited to, pool of candidates applying does not meet client employer approval, suitable candidates are not available in the marketplace; role may be niche or have highly specific requirements resulting in a reduced candidate pool; salary or rate may not meet market expectations or location of role may not meet with candidate circumstances. Coral Recruitment Solutions Pty. Ltd. will use a range of techniques to maximise the likelihood of being able to source you high quality candidates. Packages must be used within 12 months of purchase. The fees paid for the recruitment package(s) are not refundable.

ALL-INCLUSIVE Package – special refund policy

In the unlikely event that Coral Recruitment Solutions Pty. Ltd. is unable to source you a suitable candidate when you have purchased ALL-INCLUSIVE Package , we will re-run the full recruitment process one time more at no further cost to you. You will notify us in writing that you wish to invoke this clause of the Terms of Service within 10 working days of us presenting the shortlist to you.

Timing

Coral Recruitment Solutions Pty. Ltd. will complete each stage of the recruitment process for the package that you have selected within a reasonable time period. If you have any specific requirements, please discuss these with us BEFORE purchasing a package to confirm if we are able to meet your expectations.

Your obligations

  • To provide Coral Recruitment Solutions Pty. Ltd. with a detailed description of your vacancy, either in writing or verbally.
  • To provide Coral Recruitment Solutions Pty. Ltd. with your contact details that you will be accessible on during reasonable business hours. This will include a valid e-mail address for candidate details to be sent to.
  • To approve the advert within 5 working days of receipt of the draft advert.
  • To provide details of selected candidates for telephone screens within 5 working days of receipt of shortlist
  • To provide details of selected candidates for face-to-face interviews and the administrative details of the interviews (location, time etc) within 5 working days from receipt of report on candidates who were telephone screened
  • [Package 6] To provide details of candidates requiring reference checks within 2 working days of face-to face interviews
  • [Package 6] To provide any offer of employment to a candidate within 5 working days of the receipt of reference checks.
  • You are required to respect and protect the privacy or candidates at all times. Coral Recruitment Pty. Ltd. is not liable for any claim that may arise from your dealings with a candidate or their personal information.

Privacy Considerations

You are required to respect and protect the privacy of candidates at all times. Coral Recruitment Pty. Ltd. is not liable for any claim that may arise from your dealings with a candidate or their personal information. To progress candidates through the recruitment process, we may need to disclose your identity, the remuneration for the role, details of where the role will be based and an overview of your organisation. This information will be provided to candidates, including those who through their decision or yours, may not be appointed to the vacant role.

Security Policy

Coral Recruitment Solutions Pty. Ltd uses the SecurePay Payment Gateway for its online credit card transactions. SecurePay processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the SecurePay gateway are secured payments. Your complete credit card number is not hosted by Coral Recruitment Solutions after processing. For more information about SecurePay and online credit card payments, please visit Securepay

Refunds policy

The fees paid for recruitment packages are not normally refundable. If you buy other packages from us, you can choose from a refund, exchange or credit where any goods are faulty, have been wrongly described or a different to the product as described on www.coralrecruit.com.au

Acceptance

You agree to the Coral Recruitment Solutions Pty. Ltd’s Terms of Service by purchasing any service via www.coralrecruit.com.au or via telephone, bank transfer or e-mail. You represent that you are an authorised person from your organisation who has the ability and authority to accept the Coral Recruitment Solutions Pty. Ltd. Terms of Service.

Section 2: Candidates

Parties

These Terms of Service are between Coral Recruitment Solutions Pty. Ltd. (ACN 614 224 225)

(Coral Recruitment Solutions Pty. Ltd./we/us/our) and the Candidate (you/your) and specify the Terms upon which Coral Recruitment Solutions Pty. Ltd. will provide services to you. Should new Terms of Service be issued, these will be provided to you in writing or issued on the homepage of www.coralrecruit.com.au.

Acceptance of the Terms of Service

You will be taken to have accepted these Terms of Service once you have made an enquiry or booking with us via the website/e-mail/telephone.

Payment

  • As a candidate, you agree to pay for the package or service upfront. The amounts payable are clearly stated on the website and are exclusive of GST. The total cost of the service will be the package amount, plus any additional service fee selected when booking plus GST.
  • Further services may be purchased at a cost agreed with you, but work will not commence, until the amount payable has been paid in full and receipted by us.
  • All transactions are processed in Australian dollars.

Your obligations

CV Service

  • To provide a copy of your latest CV in a Microsoft Word format
  • Provide a copy of any job description or person specification for any role you are targeting
  • Provide a link to your LinkedIn profile (if you require this service)
  • Provide current contact details upon which you can be reached during reasonable business hours.
  • Be accessible to discuss (via telephone or e-mail) any follow up points with a member of Coral Recruitment Solutions Pty. Ltd.

Submission of CV for database

You are welcome to provide us with a copy of your current CV for inclusion in our database. If a role is presented to Coral Recruitment Solutions Pty. Ltd. by a client employer, you consent that your information may be used as part of the recruitment process.

Acceptance

You agree to the Coral Recruitment Solutions Terms of Service by purchasing any service via www.coralrecruit.com.au or via telephone or e-mail. You represent that you have capacity to accept the Coral Recruitment Solutions Pty. Ltd. Terms of Service.